By aligning people, process, and purpose, you can restore balance and trust at your creative agency—so your team can thrive, your clients can feel confident, and creativity can flourish without burnout.

MAKE WORK WORK.

I’m a people-first operations leader with nearly two decades of experience helping creative and healthcare brands find clarity in complexity. Over the past 15 years, I’ve partnered with global organizations like Pfizer, Genentech, Merck, Gilead, Janssen, and Bayer to bring structure to creativity and purpose to process.

My background spans production, program management, and client leadership, giving me a 360° view of how great work happens (and what gets in its way). I build systems that empower teams, protect creative energy, and bring confidence back to the way work gets done.

Grounded in both strategy and empathy, I’m passionate about creating healthier ways of working—where people feel supported, clients feel confident, and creativity can thrive sustainably.

Before moving into operations, I studied theatrical and technical management, which taught me how to harmonize precision and artistry—skills that now shape how I help teams perform their best, both behind the curtain and center stage.

My mission is simple—to help creative agencies work more efficiently through human-focused systems, honest leadership, and the belief that clarity is the foundation of creativity.

MY EXPERIENCE

(BUT MAKE IT DATA)

WHAT

WHERE

HOW

EXPERTISE

Operational Framework Design

I design processes that bring balance to how teams work, where productivity and well-being can coexist.

With my experience in large agency PMOs, I’ve seen how the right systems can transform both culture and output.

Through simplified workflows, strengthened resource planning, and scalable processes that boost efficiency by 20% or more, I coach and mentor teams to adopt people-first habits that foster collaboration and confidence, so that your agency can grow without burnout.

People & Culture Design

Leading and developing teams has taught me what truly drives a people-first culture: emotional intelligence, collaboration, and healthy boundaries. Too often, companies rush to fill roles and overlook these traits—risking the very culture and systems they worked hard to build.

I partner with leadership and HR teams to define cultural values and translate them into actionable hiring and onboarding strategies. Using tailored interview frameworks and team health audits, I help ensure new hires are not only skilled but aligned with how your teams work best.

For growing organizations, I also offer fractional hiring support—helping identify leaders who embody your company’s values and set the tone for sustainable, people-centered growth.

Mentorship + Coaching

I believe great leaders are built through clarity, confidence, and connection. My coaching sessions empower marketing and operations professionals to unlock their leadership potential, build high-performing teams, and thrive in complex agency environments with strategic yet human-centered guidance.

Owning your role is essential, whether you’re just starting out or leading a team. I will help you build the confidence, communication skills, and leadership mindset needed to influence outcomes and stand out at every stage of your career.

  • I had the privilege of reporting directly to Liz during a challenging period marked by new business ventures and organizational changes. Liz’s leadership was crucial in guiding our department through these transitions with remarkable diplomacy and tact. Liz has a unique ability to balance strategic vision with meticulous attention to detail, fostering an environment where team members are both supported and empowered. Her deep expertise in managing complex operations and her insights into regulatory processes were invaluable to our success. She consistently provided the guidance we needed to adapt to new challenges while encouraging us to take ownership of our work and grow independently. Liz's commitment to excellence, coupled with her genuine care for her team, makes her an outstanding leader. I highly recommend Liz to any organization seeking a leader who can drive success while cultivating a positive and productive work environment.

    Emery R., Analytics Professional

  • I had the privilege of working closely with Liz and witnessed her exceptional leadership skills. Liz has a natural ability to inspire and motivate others, driving the team towards success. I highly recommend Liz for their strong attention to detail, her meticulous approach to tasks and projects ensured accuracy and high-quality results.

    Badelin A., Marketer

  • Liz is one of the most capable and competent program directors I’ve had the pleasure of working with. She is thoughtful and diligent in every decision she makes. She is adept at overseeing a vast portfolio of business and executing key operations to drive campaigns of all stripes. Her experience in the health and wellness sector is unmatched. She has great insight into regulatory processes, and is keen to share these learnings to support the entire team. Liz excels as a manager. She is kind and insightful, and strikes the perfect balance between hands on and hands off management. She empowers her employees to learn and grown independently, while consistently offering support whenever needed. She teaches through experience. She allows her employees to identify their own areas of growth and provides guidance on how to adapt and learn from missteps. Liz is a stellar program director and people manager, and overall wonderful person, whom I would highly recommend to anyone.

    Ross K., Program Managers

  • Liz is warmth and smarts. It is a pleasure and a privilege to work with her.

    George H., Ad Creative Professional

  • Liz is one of the most organized people I've ever worked with. What makes Liz special, though, is her persistent positive attitude, strategic mind, and ability to follow through. I hope I get to work with her again someday!

    Katie K., Creative Lead

  • Liz is absolutely pleasure to work with due to her highly detailed, organized and humorous nature - she makes any project (big or small) so much fun to work on. She is a great team player who has a deep understanding of mastering process and procedures that ultimately allows for an expectational finished creative product. I learned a ton about the production process, industry trends and how to make things happens because of her. And she was truly a Client's dream on set making the impossible come to life. She is a huge asset to any team or company and I would love the opportunity to work with her again in the future.

    Nicole N., Marketer

Ready to make work work?

Interested in working together? Fill out my contact form and I will be in touch shortly.